Privacy Policy

We collect only the information needed to answer your request and to run this website securely:

• Information you give us through the contact, quote and product information forms: name, company, email address, phone number, industry, product of interest and the content of your message.
• Technical data that is logged automatically when you visit the site, such as IP address, browser type, device, pages visited and date/time of the request.
• Your preferences, such as your cookie choices, stored in your own browser.

This website has no user accounts, online payments or web shop, so we never ask for passwords or payment details.

• To answer your questions and prepare quotations and product information.
• To provide sales and after-sales support for the products you buy from us.
• To keep the website secure, prevent misuse and fix technical problems.
• To remember your preferences, such as cookie settings.
• To meet our legal, tax and accounting obligations.

We do not sell or rent your personal data, and we do not use it for third-party advertising.

We keep cookies to a minimum. The site uses strictly necessary browser storage (for example to remember your cookie choice) and does not use advertising or tracking cookies.

Some pages can show content from third parties, such as the map on our contact page. These services may set their own cookies. You can switch external content off at any time in the Cookie Settings; it will then only load after you click to show it. You can also block or delete cookies in your browser at any time.

• Hosting — the website is served by a professional hosting provider that processes technical log data on our behalf.
• Form delivery — form submissions are forwarded to our inbox by a form-processing service acting on our behalf.
• Maps — the contact page can embed an OpenStreetMap map (external content).

Each provider handles data under its own privacy terms and, where it acts on our behalf, under a data processing agreement. Some providers may process data outside the European Economic Area; in that case appropriate safeguards such as the EU Standard Contractual Clauses apply.

The website is served exclusively over encrypted HTTPS connections. Access to personal data is limited to authorised staff, and we apply appropriate technical and organisational measures to protect it against loss, misuse and unauthorised access. Please note that no transmission over the internet can be guaranteed to be 100% secure.

Our website may contain links to manufacturers' and other third-party websites. We are not responsible for the content or privacy practices of those websites; please read their privacy policies.

Under the General Data Protection Regulation (GDPR) you have the right to access, rectify and erase your personal data, to restrict or object to its processing, to data portability and to withdraw consent at any time. Full details and how to exercise them are set out in our Data Protection Notice. You can contact us at sales@flowland-nl.com.

We may update this Privacy Policy from time to time. The current version is always published on this page, together with the date of the last update.